Returns and Refunds

Changed your mind? No problem!

We’re happy to accept returns for a refund within 14 days of receiving your package.

If you're not completely satisfied with your order, simply follow the steps below to initiate a return:

01

Initiate a Return

Contact our customer service team at help@devicean.com to initiate your return.

02

Receive a Return Label

Once your return request is approved, we will email you a return label.

03

Package Your Return

Securely pack the item(s) you wish to return, including all original packaging and accessories.

04

Send Your Return

Attach the return label to the package and send it back to us.

Refund Process

Once we receive and inspect your returned item, we will process your refund. The refund amount will be credited back to your original payment method.

You can monitor the refund in your bank account using the ARN (Acquirer Reference Number) code that we will provide via email. This code allows you to track the refund transaction with your bank.

Contact Us

If you have any questions or need further assistance, please don't hesitate to contact our customer service team at help@devicean.com

Thank you for shopping with us!