Help Center

Contact Us

Track Packages

My Account

Shipping & Delivery

How long will it take for my order to arrive?

Do you offer international shipping?

Can I track my order?

What if my package gets lost or damaged during transit?

 

Order & Purchases

What payment methods do you accept?

How can I track my order?

Can I cancel or modify my order after it has been placed?

How can I contact your customer support team?

 

Returns & Refunds

How long do I have to return a product?

What should I do if I receive a defective or damaged item?

How can I initiate a return?

Who covers the return shipping costs?

When can I expect my refund?

Are there any exceptions to the refund policy?

Will I be informed throughout the return and refund process?

Can I cancel an order after purchase?

How can I contact Devicean for further assistance?