Shipping & Delivery – Fast, Reliable, Guaranteed
At Devicean, we care about getting your order to you quickly, safely, and with full peace of mind. Here's what you can expect:
- Order Processing: All orders are processed within 1–4 business days (Mon–Fri, excluding holidays).
- Shipping Time: Standard delivery takes 5–15 business days after shipment. We’ll keep you updated if any delays occur.
- Shipping Costs: Flat rate of $4.99 on all orders. Free shipping on orders over $50 to 40+ countries.
- Tracking: You'll receive a tracking number via email once your order ships.
- Multiple Shipments: Orders with multiple items may arrive separately, each with its own tracking number.
Delivery Guarantee
- Most orders arrive within 5–15 business days of shipment.
- However, in rare cases — such as during peak seasons, carrier backlog, or due to weather conditions — delivery may take longer than usual.
- Because of these occasional delays, if your order isn’t delivered or remains stuck in transit for more than 45 calendar days after shipment, we’ll issue a full refund — no questions asked. Refunds are processed automatically.
- If your package is confirmed lost by the carrier, you'll receive an immediate refund, processed automatically.
Delivery Issue Protection
- If your package is delivered to the wrong address or there’s a shipping error, we guarantee a full refund or replacement.
- If the issue is caused by us or the carrier (e.g., incorrect address), we’ll resolve it at no cost to you, including a full refund.
Need help? Contact us anytime at help@devicean.com or use our live chat — we’re happy to assist.
Guaranteed delivery
