At Devicean, we ensure your order arrives safely, on time, and hassle-free. Every shipment is fully protected so you can shop with confidence.

• Processing Time: 1–4 business days
• Delivery Time: 5–10 business days
• Shipping Fee: $3.99 flat rate – Free on orders over $50
• Order Tracking: A tracking link will be sent to you via email once your order ships.
• Delivery Protection: We guarantee a full refund for packages lost, misdelivered, or sent to the wrong address due to our or the carrier’s error. If your order hasn’t arrived within 45 calendar days of shipping, we’ll consider it lost and issue a full refund automatically.

Need Assistance? Contact us at help@devicean.com — we're here to help!

Your satisfaction is our top priority. If you’re not happy with your purchase, we make returns easy and hassle-free.

• Return Period: Return items within 14 days of delivery, for any reason.
• Condition: Items should be in original packaging with all accessories.
• Return Shipping: Free return shipping is provided for damaged, defective, or incorrect items (our fault). For other returns, the shipping fee will be deducted from your refund.
• How to Return: Email help@devicean.com or submit a request via your Devicean account.
• Refunds: Your refund will be processed within 5–7 business days after we receive and inspect your return.
• Exchanges: To ensure you get the right item as quickly as possible, we don't offer direct exchanges. Please place a new order and we'll process your return for a full refund.

Have a question? We're always here to help. Contact us anytime at help@devicean.com.