Devicean's Assurances
At Devicean, your satisfaction means everything to us. We are committed to providing you with a smooth, hassle-free, and enjoyable shopping experience every time you shop with us.
Secure Payment
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- Other Payment Options: Amazon Pay, Apple Pay, Google Pay, Shop Pay, and more
All transactions are securely encrypted using Shopify’s secure payment gateways, employing the latest encryption and security protocols to protect your personal and financial information.
Delivery Protection
At Devicean, your satisfaction is our priority. We fully protect you against any delivery issues to ensure a worry-free shopping experience.
- Lost Packages: We guarantee a full refund for packages confirmed lost by the carrier.
- Misdelivered Packages: If your package is delivered to the wrong address due to an error by us or the carrier, you will receive a full refund.
- Automatic Refund for Unreceived Orders: In rare cases, delays may occur due to weather conditions or carrier backlogs. If your order has not been officially marked as lost by the carrier but still hasn’t arrived within 45 calendar days from the shipping date — far beyond the usual delivery window and the last recognized limit — we will consider it lost and issue a full refund automatically, no questions asked.
No matter what happens during shipping, you’re fully protected and we stand behind every order to ensure you’re taken care of.
Money-Back Guarantee
At Devicean, your satisfaction is our priority. If you're not happy with your purchase for any reason, you can return it within 14 days of delivery for a full refund — no questions asked.
To start a return, simply log in to your account and submit a return request, or contact us at help@devicean.com or via live chat. Once we receive the returned item, your refund will be processed promptly.
We’re here to make sure you always feel confident and protected when shopping with us.