AULA AU75 Hot-Swappable Mechanical Keyboard

Processing Time: 1–4 business days for quality inspection and secure packaging.

Delivery Time: Estimated 5–10 business days after dispatch.

100% Insured Shipping: Every order is fully protected against loss, damage, or courier errors at no extra cost.

Final Price for U.S. Orders: What you see at checkout is all you pay.

End-to-End Tracking: Clickable tracking link sent via email as soon as your package ships.

Every Order Insured: 100% insured shipping on every order, at no extra cost to you.

Delivery Guarantee: Your shipment stays covered throughout delivery. We monitor shipments and review delivery issues, so you’re never left to handle them alone.

Lost in Transit: If the carrier confirms your package is lost, we review it under our Delivery Guarantee.

Not Delivered in 30 Days: Most orders arrive within 5–10 business days after dispatch. If your package still hasn’t been delivered 30 calendar days after dispatch, we treat it as lost and issue a full refund.

Damaged or Wrong Item: Contact us with clear photos, and we’ll review it and arrange the appropriate next steps.

No Carrier Claims: You won’t need to file a carrier claim on your own.

14-Day Return Window: Request a return via our Return Portal within 14 days of delivery.

Broad Eligibility: Covers change of mind, device compatibility, or wrong item orders.

Condition Requirements: Returned items must be unused, in original condition, and in original packaging.

Refund Processing: Approved refunds are issued to your original payment method within 3–10 business days after inspection.